Account Executive – Indianapolis, IN
The Account Executive is responsible for generating leads, building relationships, and producing sales with potential and current customers while providing superior customer service. Much of your time will be spent communicating with customers and carriers in matters relating to freight shipments. You are the face of C&L that a potential customer has so you must represent yourself and C&L to a high standard at all times.
Pay:
salary + uncapped commissionResponsibilities:
- Establish relationships with new customers through lead generation, prospecting, cold calling and email communication
- Sell and close new and existing customers to move their freight.
- Negotiate price with shippers and carriers.
- Manage daily shipments, resolving issues, to ensure pickup and delivery is on time, 24/7/365.
- Be honest and proactive in all your communications - internally and externally.
- Drive revenue growth by identifying new opportunities with key decision makers and determining the appropriate approach for each designated customer.
- Serve assigned customer accounts and expand transportation services by providing great service.
- Manage the relationship between the customer and the company.
- Create solutions based on customer needs.
- Provide exceptional customer service, routinely going the extra mile to ensure customer satisfaction.
Qualifications:
- Bachelor’s degree or 3 years sales experience in logistics industry preferred but not required.
- Ability to thrive in a fast-paced environment and meet performance metrics
- Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilient
- Entrepreneurial and competitive spirit, passion, self-motivation
- Organization and attention to details
- Adaptability, multi-tasking ability, sense of urgency
- Confident decision-making skills, problem solving ability, issue resolution skills
Benefits:
- Vacation Pay – 1 week at 6 months, 1 week at 1 year, 2 weeks from years 2-5 and 3 weeks starting on the 6th year anniversary
- Personal hours - every 3 months worked full-time generates 8 hours personal leave
- Volunteer day - paid day to do charity work once a year
- 401K Plan - 401(k) plan with employer matching and year end profit sharing after 1 full year of employment. Notices are sent in January and July for enrollment details.
- 100% employer paid self-coverage on Life, Dental and Vision insurance
- 4 medical plans to choose from
- ADP TotalSource Life Mart discounts
- Free ADP TotalSource classes
- Free TCA certificate programs
- Dave Ramsey’s Financial Peace University reimbursement upon program completion
- C&L Apparel Store reimbursement of $100 upon hire and an additional $100 reimbursement after 90 days
