Account Executive – Kansas City, MO
In the Account Executive role, you’ll play a huge and important part in driving revenue growth for C&L through new customer acquisition. You’ll be responsible for closing new business through lead generation, relationship-building, and referrals while providing superior customer service. Much of your time will be spent communicating with customers and carriers in matters relating to freight shipments. You are the face of C&L that a potential customer has, so you must represent yourself and C&L to a high standard at all times.
Pay:
Salary + Uncapped CommissionResponsibilities:
- Build and maintain a pipeline of new business by establishing relationships with potential customers through lead generation, prospecting, cold calling, and email communication.
- Be a champion, navigating new business opportunities along through the different tollgates of the sales process.
- Be an expert intermediary between shippers and carriers, negotiating price.
- Manage & execution of daily shipments, resolving issues, to ensure on time pickup and delivery.
- Be honest and proactive in all your communications - internally and externally.
- Drive revenue growth by identifying new opportunities with key decision makers and determining the appropriate approach & solution for each designated customer.
- Provide great service to all customers while always exploring opportunities to capture additional wallet share.
- Manage the relationship between the customer and the company.
- Create solutions based on customer needs.
- Provide exceptional customer service, routinely going the extra mile to ensure customer satisfaction.
Qualifications:
- Bachelor’s degree or 3 years sales experience in logistics industry preferred
- Ability to thrive in a fast-paced environment and meet performance metrics
- Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilient
- Entrepreneurial and competitive spirit, passion, self-motivation
- Organization and attention to detail
- Adaptability, multi-tasking ability, sense of urgency
- Confident decision-making skills, problem solving ability, issue resolution skills
Benefits:
- Vacation Pay – 1 week at 6 months, 1 week at 1 year, 2 weeks from years 2-5 and 3 weeks starting on the 6th year anniversary
- Personal hours - every 3 months worked full-time generates 8 hours personal leave
- Volunteer day - paid day to do charity work once a year
- 401K Plan - 401(k) plan with employer matching and year end profit sharing after 1 full year of employment. Notices are sent in January and July for enrollment details.
- 100% employer paid self-coverage on Life, Dental and Vision insurance
- 4 medical plans to choose from
- ADP TotalSource Life Mart discounts
- Free ADP TotalSource classes
- Free TCA certificate programs
- Dave Ramsey’s Financial Peace University reimbursement upon program completion
- C&L Apparel Store reimbursement of $100 upon hire and an additional $100 reimbursement after 90 days
